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Terms & Conditions

**1. Introduction**

Welcome to **Toutaly** (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website located at **www.toutaly.com** (individually or collectively, “Service”). Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages. By using the Service, you acknowledge that you have read and understood these Agreements and agree to be bound by them.

**2. Communications**

By creating an account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at **support@toutaly.com**.

**3. Purchases & Payment**

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

* You represent and warrant that: (i) you have the legal right to use any payment method(s) in connection with any Purchase; and (ii) the information you supply to us is true, correct, and complete.

* We may employ third-party services for the purpose of facilitating payment. By submitting your information, you grant us the right to provide this information to these third parties subject to our Privacy Policy.

**4. Order Cancellation & Refusal**

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product, or errors in your order. We also reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

**5. Accounts**

When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide is accurate and current. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for any and all activities that occur under your account.

**6. Intellectual Property**

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of **Toutaly** and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

**7. Prohibited Uses**

You may use the Service only for lawful purposes. You agree not to use the Service:

* In any way that violates any applicable national or international law.

* To transmit any advertising or promotional material, including “junk mail,” “spam,” or any other similar solicitation.

* To impersonate or attempt to impersonate the Company, a Company employee, or another user.

* To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Service.

**8. Shipping & Delivery**

Delivery times are estimates and are not guaranteed. **Toutaly** is not responsible for delays caused by shipping carriers, customs, or other factors outside our direct control. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

**9. Returns & Refunds**

Please refer to our separate Return & Refund Policy for detailed information regarding returning products purchased on **www.toutaly.com**. Generally, refund requests must be initiated within the specified window from the date of delivery.

**10. Disclaimer of Warranty**

These services are provided by the Company on an “as is” and “as available” basis. The Company makes no representations or warranties of any kind, express or implied, as to the operation of their services or the information, content, or materials included therein.

**11. Limitation of Liability**

Except as prohibited by law, you will hold us and our officers, directors, and employees harmless for any indirect, punitive, special, incidental, or consequential damages. If liability is found on the part of the Company, it will be limited to the amount paid for the products and/or services.

**12. Governing Law**

These Terms shall be governed and construed in accordance with the laws of **India**. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of **Rajkot, Gujarat**, or the location of the company's primary registration.

**13. Changes to Service and Terms**

We reserve the right to withdraw or amend our Service and any material we provide via the Service without notice. We may amend these Terms at any time by posting the amended terms on this site. Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes.

**14. Contact Us**

For any questions, feedback, or support requests, please contact us:

* **Email:** support@toutaly.com

* **WhatsApp: 9496960906

* **Support Hours:** Monday

to Saturday, 9:00 AM to 7:00 PM (IST)